Resources

This resource list has been compiled in order to provide you with a broad base of information regarding the laws and accepted practices in each of the twelve critical areas. Whether you are just beginning to prepare your business resiliency plan or if you are reviewing an already written plan, we trust that you will find these sources informative and helpful.

We welcome any additions to this list and appreciate your interest. Please send an email to Staff@resiliency1.com with any suggestions that you may have.

Corporate Crisis Communications

Crisis Communication Plan: A PR Blue Print: http://www3.niu.edu/newsplace/crisis.html
7 Must-have Elements in Every Crisis Communications Kit http://www.globalprblogweek.com/archives/7_musthave_elements_.php
Write a Crisis Communication Plan http://www.ready.gov/business/talk/crisisplan.html
Crisis Management and Communications http://www.instituteforpr.org/essential_knowledge

Emergency Management

The government website www.business.gov has an entire section on Emergency Preparedness http://www.business.gov/guides/emergency-preparedness/. This website include information on how to prepare a disaster plan; how to clean up after a disaster and what precautions to take; who to contact and their contract information; and also provides a link to state emergency resources.
Government website providing information on developing an emergency plan: www.ready.gov/business.
FEMA’s Emergency Management Guide for Business and Industry: http://www.fema.gov/business/guide/index.shtm
List of State Offices and State Agencies of Emergency Management: http://www.fema.gov/about/contact/statedr.shtm
OSHA’s brochure on How to Plan for Workplace Emergencies and Evacuations: http://www.osha.gov/Publications/osha3088.pdf
National Fire Protection Association: 1600 Standard on Disaster Emergency Management and Business Continuity Programs 2004 Edition: http://www.nfpa.org/PDF/nfpa1600.pdf?src=nfpa
American Red Cross: Shelter-in-Place in an Emergency: http://www.redcross.org/preparedness/cdc_english/Sheltering.asp
National Institute for Chemical Studies: Shelter-in-Place at Your Office - A general guide for preparing a shelter-in-place plan in the workplace: http://www.nicsinfo.org/SIP%20plan%20for%20offices%20NICS%20feb2003.pdf

Facility and Security Management

OSHA provide a “Workplace Violence Fact Sheet” http://www.osha.gov/Publications/OSHA3327pandemic.pdf
Printable brochures from the Department of Homeland Security which provide guidance on physical and cyber security. http://www.us-cert.gov/reading_room/distributable.html

Operational Infrastructure

Information on Continuity of Operations Planning (COOP) - http://www.ready.gov/business/plan/planning.html

Technical Infrastructure

Printable brochures from the Department of Homeland Security which provide guidance on physical and cyber security. http://www.us-cert.gov/reading_room/distributable.html
National Cyber Security Alliance/st1:place>:: Stay Safe Online http://www.staysafeonline.info/
Department of Homeland Security National Cyber Alert System: www.us-cert.gov
The Department of Public Service and Administration’s Position Paper on Information Security: http://www.dpsa.gov.za/documents/acts&regulations/frameworks/e-commerce/POSITION%20PAPER%20ON%20INFORMATION%20SECURITY1.pdf
• An Information Security Management System (ISMS) and IT Governance: http://www.itgovernance.co.uk/files/ISMS Implementation and ITG Tools.pdf
Control Objectives for Information and Related Technology from the IT Governance Institute: http://www.isaca.org/

Human Resource Management

Continuity Planning

OSHA provides a pamphlet entitled “Guidance on Preparing Workplaces for an Influenza Pandemic” http://www.osha.gov/Publications/OSHA3327pandemic.pdf
Website for updated information on Avian and Pandemic Flu Information - www.pandemicflu.gov.
An overall good website that provides a whole host of information is www.business.gov .
Institute for Business and Home Safety: Open for Business: http://www.ibhs.org/business_protection/
Information on Continuity of Operations Planning - http://www.ready.gov/business/plan/planning.html
Business Continuity Planning Information on a variety of topics: http://www.ready.gov/business/plan/
ASIS International Website provide a host of information: http://www.asisonline.org/

Financial Control

• The Federal Financial Institutions Examination Council’s Business Continuity Planning Booklet as of March 2008 - http://www.ffiec.gov/ffiecinfobase/booklets/bcp/bus_continuity_plan.pdf
• Securities Industry Association Business Continuity Guidelines: http://www.imagingservices.com/content.pages/bestpractices.pdf

Governance and Compliance

www.osha.gov – This website is rich in information not matter what the industry.
OSHA booklet on Employee Workplace Rights: http://www.osha.gov/Publications/OSHA3327pandemic.pdf
OSHA booklet on Employer Rights and Responsibilities: http://www.osha.gov/Publications/osha3000.pdf
Government website with a one-stop search function for all regulations or rulemaking issued by U.S. government agencies – www.regulations.gov
OSHA Small Business Handbook -http://www.osha.gov/Publications/smallbusiness/small-business.html

External Business Chains

Building the Resilient Supply Chain: http://www.martin-christopher.info/downloads/building%20the%20resilient%20supply%20chain.pdf
Building a Resilient Supply Chain:
http://web.mit.edu/
Supply Chain Resilience: How Can You Transcend Vulnerability In Your Supply Chain to Gain Competitive Advantage? http://www.logisticsquarterly.com/issues/12-1/LQ_12-1.pdf
• Supply Chain Resilience: How are Global Businesses Doing? http://www.trb.org/news/blurb_detail.asp?id=9782

Community Relations & Environmental Stewardship

Doing Good Business: Making Community Relations Work for Your Company: http://www.fprablog.com/2006/04/doing_good_is_good_business_ma.php
Business Continuity and the Business Case for Sustainable Commercial Buildings
http://www.yourbuilding.org/
Developing a Plan for Environmental Stewardship: http://www.aahsa.org/environment.aspx
Environmental Stewardship in Action: Creating a Successful Environmental Plan: http://archive.lib.msu.edu/tic/itgcs/page/1997feb121-130.pdf

Risk Management and Control

The Federal Financial Institutions Examination Council’s Business Continuity Planning Booklet as of March 2008. This booklet has several sections on Risk Management - http://www.ffiec.gov/ffiecinfobase/booklets/bcp/bus_continuity_plan.pdf
Preparing a risk management plan for specific industries: http://www.epa.gov/oem/content/rmp/
Risk Management Toolkit with Sample Risk Management Plan: http://www.mitre.org/work/sepo/toolkits/risk/examples/examples.html
Risk Management Plan Template provided by the State of Minnesota: http://www.google.com/search?hl=en&q=risk+management+plan
A comprehensive, best-practices approaches to business resilience and risk mitigation provided by IBM: http://www-935.ibm.com/services/us/cio/pdf/wp_best_practices_risk_mitigation.pdf