Resiliency1™
Vulnerability Assessment and Index
This report will give management insight into the ability of your organization (the
firm) to maintain an acceptable level of operational performance even in the face of
extraordinary events. It analyzes the risks facing the firm, ranks them by likelihood of
occurrence, benchmarks the firm’s resiliency in twelve key areas, and concludes
with specific guidance on ways of increasing resiliency in each of these twelve areas
identified as being critical to ongoing operations.
This analysis was sponsored by the OneBeacon Insurance Group (OBI) who
engaged the services of North River Solutions, Inc. (NRS) to conduct original
research in this area. Funding assistance for this analysis was provided by the
OneBeacon Insurance Group in an effort to help preserve human life, protect assets,
and promote a healthy, resilient community.
The information used to create this resiliency benchmark is drawn from a
self-assessment questionnaire completed on this Resiliency1 website and
automatically scored using an advanced indexing algorithm developed after several
years of research. The material in this questionnaire is drawn from ongoing original
work conducted by NRS. For more information on the design of this self-assessment
assessment, please contact NRS directly.
Resiliency1™ Index
North River Solutions in collaboration with OneBeacon Insurance Group and several
business resiliency experts have developed this benchmarking tool. It allows an
organization to measure its level of crisis preparedness and project its ability to
operate during a disruption. Known as the Resiliency1™ Index, this unique metric
allows an organization to periodically measure its performance against recognized
“best practices.” By periodically consulting the Resiliency1™ Index, management
can track the firm’s performance in each of the twelve areas identified as critical to
successful and sustained operations, and quickly address issues needing attention.
Resiliency1™ Index Rating Table and Graph
This original self assessment questionnaire solicits answers to questions in
twelve areas. These areas represent a superset of topics that are identified as
critical to operations by the major industry standards in this area, such as
National Fire Protection Association 1600 and British Standard 25999.
The report summarizes the resiliency rating of the firm based on the answers given
and compared against a set of best practices and industry standards. Note that the
scoring approach takes into consideration both a weighted value for the individual
question and how the answer to that question might affect one or more of the other
eleven areas.
The selection of these twelve areas is based on research that identifies them as ones
that either must continue to operate in order to maintain production, or that will be
called upon to respond to a crisis. By measuring the resiliency of each of these
twelve areas the resiliency index of the firm as a whole can be determined.
This information is presented as a table and as a bar-chart graph.
A quick review of these results will provide some insight into the firm’s (and its local
community’s) readiness to respond in a resilient manner to a widespread event such
as a regional power outage.
The twelve disciplines are:
- Emergency Management
- Corporate Crisis Communications
- Facility and Security Management
- Operational Infrastructure
- Technical Infrastructure
- Human Resource Management
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- Continuity Planning
- Financial Control
- Governance, Audit and Compliance
- External Business Chains
- Community and Environmental Relations
- Risk Assessment and Management
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Clients are encouraged to take the assessment often and track the changes in their
resiliency rating as they implement various programs.
Four options
There are four types of self assessment assessments offered on this website. All are
anonymous although the results of legitimate and completed assessments are
aggregated and provide a comparison base for future analysis.
These assessments have been found to be helpful by firms wishing to conduct a First Party Declaration.
It is also being used by firms interested in gathering information about trading partners such
as members of the supply chain. For more information on these uses, please contact North River
Solutions directly.
The results presented show how the firm scored against best practices. In the future
it will be possible to do comparative scoring against a subset of firms including
those in a particular geography, industry area, or size.
When available, this capability will be announced.
The four options are:
- Resiliency1™ Open Assessment. This free assessment consists of ~100 questions
and when complete, provides the user with a ~12 page report showing their resiliency
rating and giving guidance on how to improve the score in the future.
- Resiliency1™ Standard Assessment. A for-fee ($599) assessment consisting ~400
questions, this self assessment requires approximately two hours of time to
complete. When finished, a detailed report providing feedback on each of the
answered questions is issued. Averaging approximately 100 pages, this report is
extremely useful to organizations seeking specific, detailed guidance on their
resiliency and business continuity plans.
- Resiliency1™ Advanced Assessment. Based on the Resiliency1™ Standard
Assessment this report offers several additional areas of analysis including a detailed
Risk Assessment and includes direct consultation with a North River Solutions
consultant. The cost of this option ranges between $1,500 and $2,500.
- Resiliency1™ Custom Assessment. This option is available to member of the
Resiliency1™ Research Partner Program. This program allow a Resiliency Partner to
design their own assessment.
For more information about the Resiliency1 Index or becoming a Resiliency1 Research Partner,
please contact North River Solutions at
information@resiliency1.com.